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Do you want to find out if your customer is satisfied with the service quality?

We can help you with a Customer Feedback System that can not only help you find customer satisfaction rates but can also provide comprehensive analysis of the customer satisfaction.

Customer Feedback System

This can help your organization in a number of ways;

Get real feedback:

You can find out the the loop holes of the system because only customer can provide with the correct information of the customer service quality.

Instant Changes:

On the results collected from customer feedback you can make minor and instant changes in the customer service area to find out the difference and calculate serving times.

Analysis Tools:

Detailed and comprehensive reporting of the feedback can provide long term planning and changes to the management and business process owners.

We support customer feedback on the following ways;

Kiosk Machine (Floor Standing Kiosk / Wall Mount Kiosk):

Our tablet kiosk, iPad kiosk and other touch screen kiosk are presentable devices that can be installed at the entrance or other locations of the premises and walk-in customers can give feedback while standing or passing by.

Customer Feedback System

RSI Customer Feedback Unit:

Our 7" and 10" customer feedback devices has a capactive touch screen and this customer feedback device operates over Wifi or Ethernet. One of the good features of our customer feedback unit is that it can operate over POE.

Customer Feedback System

Mobile Apps:

Our customer feedback system can be integrated with the mobile apps and can get instant customer feedback after transaction from the mobile app.

Customer Feedback System

Customer Feedback Website:

Any website can be integrated with customer feedback system provided by RSI Concepts. User can be redirected to the customer feedback page on the website through an email or any other mean.

Customer Feedback System